Terms of service
Overview
Welcome to At Home Pilates Studio. The terms “we”, “us”, and “our” refer to At Home Pilates Studio.
At Home Pilates Studio operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.
By accessing, browsing, purchasing, or using any part of the Services, you agree to be bound by these Terms of Service and all policies posted on our website, including but not limited to our Privacy Policy, Return and Refund Policy, Shipping Policy, Product Disclaimer, and Waiver of Liability. If you do not agree, you may not use the Services.
Section 1 – Eligibility and Age Requirement
You must be 18 years of age or older to access the Services or purchase any products.
Our products and Services are not intended for use by minors. Any use by individuals under the age of 18 is strictly prohibited.
By using the Services, you represent and warrant that you meet this age requirement.
Section 2 – Products, Use Disclaimer, and Assumption of Risk
All products sold by At Home Pilates Studio are intended for general fitness and wellness purposes only.
Our products:
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Are not medical devices
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Are not intended to diagnose, treat, cure, or prevent any medical or mental health condition
Use of fitness equipment involves inherent physical and mental risks.
By purchasing or using our products, you acknowledge and agree that:
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You voluntarily assume all physical, mental, and emotional risks associated with their use
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You are responsible for using products as instructed
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Improper use, misuse, modification, or overexertion may result in injury, strain, stress, or other adverse effects
You are responsible for determining whether participation in physical activity is appropriate for you.
Section 3 – Orders and Cancellations
Orders may be canceled within 24 hours of being placed. After 24 hours, orders cannot be canceled.
All purchases are subject to our Return and Refund Policy, which governs eligibility, restocking fees, return shipping, approvals, deadlines, and tracking requirements.
Purchases are for personal use only and may not be resold or distributed commercially.
Section 4 – Pricing and Payment
Prices are subject to change without notice and do not include taxes, shipping, or additional fees unless stated.
You authorize us to charge your payment method for all purchases.
Section 5 – Shipping, Delivery, and Delays
All shipping and delivery timelines are estimates only and not guaranteed.
You acknowledge and agree that:
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Delays may occur due to production timelines, carrier volume, seasonal demand, holidays, customs, or events outside our control
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We are not responsible for shipping delays once the order is transferred to the carrier
Section 6 – Mental and Emotional Distress Disclaimer
By using the Services or purchasing our products, you acknowledge and agree that At Home Pilates Studio is not responsible for any mental, emotional, or psychological distress, including but not limited to:
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Stress or anxiety related to shipping timelines
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Frustration related to order processing or delays
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Emotional distress related to product expectations or performance
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Stress related to customer service interactions or resolution timelines
You agree that such experiences do not constitute damages, injury, or harm for which At Home Pilates Studio may be held liable.
Section 7 – Waiver of Liability
To the fullest extent permitted by law, you agree to release, waive, and hold harmless At Home Pilates Studio, its owners, affiliates, employees, partners, contractors, and service providers from any claims, liabilities, damages, injuries, losses, or expenses arising from:
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Use or misuse of our products
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Participation in physical activity
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Physical injury, strain, or overexertion
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Mental or emotional stress or discomfort
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Failure to follow instructions or safety guidelines
Use of our products and Services is entirely at your own risk.
Section 8 – Indemnification and Legal Fees
You agree to indemnify, defend, and hold harmless At Home Pilates Studio, its owners, affiliates, employees, partners, contractors, and Shopify from any claims, actions, losses, damages, liabilities, costs, or expenses arising from or related to:
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Your use or misuse of the Services or products
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Your violation of these Terms or any posted policies
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Any dispute, claim, or legal action you initiate
This indemnification includes all legal fees and costs, including attorneys’ fees, court costs, arbitration fees, expert fees, and expenses incurred by both you and At Home Pilates Studio, to the fullest extent permitted by law.
Section 9 – Dispute Resolution and Class Action Waiver
Any dispute or claim arising out of or relating to the Services, products, or these Terms shall be resolved exclusively on an individual basis.
You waive any right to participate in:
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Class actions
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Collective actions
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Representative actions
Disputes shall be resolved through binding arbitration where permitted by law.
Section 10 – Intellectual Property
All content on the Services is owned by At Home Pilates Studio or its licensors and is protected by intellectual property laws.
Unauthorized use is prohibited.
Section 11 – Third Party Services and Shopify
Our store is powered by Shopify. All purchases are made directly with At Home Pilates Studio.
You expressly release Shopify from any claims arising from your transactions or use of the Services.
Section 12 – Disclaimer of Warranties
The Services and products are provided as is and as available, without warranties of any kind.
We do not guarantee uninterrupted, error free, or secure operation.
Section 13 – Limitation of Liability
To the fullest extent permitted by law, At Home Pilates Studio shall not be liable for indirect, incidental, consequential, special, emotional, or punitive damages arising from use of the Services or products.
Section 14 – Termination
We may suspend or terminate access to the Services at our discretion. Obligations incurred prior to termination survive.
Section 15 – Entire Agreement
These Terms and all posted policies constitute the entire agreement between you and At Home Pilates Studio.
Section 16 – Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.
Section 17 – Contact Information
For questions regarding these Terms, please contact: