Privacy policy
Last updated: December 23, 2025
At Home Pilates Studio operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by this Privacy Policy and all other policies posted on our website, including but not limited to our Terms of Service, Return and Refund Policy, and Shipping Policy.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect the following categories of personal information:
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Contact information such as name, email address, billing address, and shipping address
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Payment and transaction information including payment method, transaction details, and order history
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Account information such as login credentials and preferences
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Communications with us, including customer support inquiries
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Device and usage information such as IP address, browser type, and interaction with the Services
We do not knowingly collect personal information from children.
How We Collect Personal Information
We collect personal information from the following sources:
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Directly from you when you place an order, create an account, or contact support
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Automatically through cookies and similar technologies when you use the Services
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From service providers that help us operate our business
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From Shopify and integrated third party platforms
How We Use Your Personal Information
We use personal information to:
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Process orders, payments, returns, and refunds
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Provide customer support and communicate with you
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Improve and personalize the Services
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Detect and prevent fraud or misuse
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Comply with legal obligations and enforce our policies
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Send marketing communications when permitted by law
How We Share Personal Information
We may share your personal information with:
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Shopify and service providers who help operate our store
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Payment processors, shipping carriers, and fulfillment partners
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Marketing and analytics partners when permitted
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Legal authorities if required by law
We do not sell personal information.
Relationship With Shopify
Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to Shopify and third parties located in other countries.
To learn more about how Shopify uses personal information, please visit https://privacy.shopify.com.
Third Party Websites
The Services may include links to third party websites. We are not responsible for the privacy practices or content of those websites. You should review their privacy policies before providing personal information.
Children’s Privacy
The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided personal information, please contact us so we can delete it.
Data Security and Retention
We take reasonable measures to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction or deletion of your personal information
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Opt out of certain data processing or marketing communications
You may exercise these rights by contacting us at the email listed below. We may need to verify your identity before processing requests.
International Data Transfers
Your personal information may be transferred to and processed outside your country of residence. When required, we rely on legally recognized safeguards to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us at: