Contact information

Trade Name

At Home Pilates Studio

Customer Support

If you have any questions regarding:

Orders
Shipping
Returns or refunds
Product information
Our policies

Please contact us by email.

Support Hours

We respond to all inquiries as quickly as possible.
Please allow 1 to 2 business days for a response during normal business hours.

Response times may be longer during high volume periods, including holidays and Q4.

Important Information

All customer inquiries must be submitted via email.
We do not provide phone or in-person support.

For the fastest assistance, please include:

Your order number
The email used at checkout
A clear description of your question or issue

Policy Acknowledgment

By contacting us, placing an order, or using our website, you acknowledge that you have reviewed and agreed to all policies posted on our website, including our Terms of Service, Privacy Policy, Return and Refund Policy, and Shipping Policy.

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